Melanated Memorials

About Us

At Melanated Memorials, we understand the patience and understanding required to assist families during their time of need. When it comes to purchasing a memorial, we bring empathy, expertise, and compassion to every step—from designing and choosing the perfect marker to its delivery and installation. Melanated Memorials is not just here to sell a marker; we’re here to help you create a memorial that truly speaks to the memory of those you’ve lost.

Tammecia

Owner | Manager | Designer

With more than 17 years of experience in the Death Care industry, Tammy has compassionately served countless families, helping them navigate the emotional process of planning final arrangements for those who have transitioned. In 2021, she continued her journey by creating Life In Color Memorials, and becoming one of a handful of Black female-owned monument dealers in the Chicagoland and Northwest Indiana area. Recognizing the need for greater representation within the monument industry, Tammy pivoted to Melanated Memorials in 2023. Driven by the belief in “Purpose over Profit,” Tammy understands that true success is not measured in dollars, but in the lives touched and the comfort provided. For her, the greatest reward is knowing she has helped others find peace and meaning during their most difficult moments.

Jennifer

Office Manager | Designer

With years of experience serving families across Chicagoland and Northwest Indiana, Jen has dedicated her career to supporting others through life’s most tender transitions. As both a Death Doula and Family Counselor in the Death Care industry, she provides gentle guidance, deep compassion, and heartfelt understanding to those navigating loss. Jen’s passion lies in easing the heartache that accompanies grief by helping families honor their loved ones in ways that are both personal and meaningful. She believes that every life deserves to be remembered with intention and love, and she is deeply honored to assist families in creating memorials that reflect the memories, legacy, and spirit of those they hold dear. Through her work, Jen strives to bring comfort, connection, and peace—helping families preserve their loved ones’ stories for generations to come.

Our Commitment To Privacy

Melanated Memorials LLC, which is responsible for melanatedmemorials.com, is committed to protecting the privacy of its customers while also assuring high quality customer service.  In general, our information practices are designed so that we can provide you the best customer service possible while assuring that your contact information will only be used by people who may need it for matters directly related to your orders or potential orders. We appreciate the trust that customers put in us when they provide us with their contact information, and strive constantly to do nothing to violate that trust. Below are the details of our customer information privacy policy.  This policy is modeled after the Better Business Bureau’s suggested privacy policy. 

On some pages, we also use cookie technology to allow your web browser to remember details of an order while you browse to other pages on the site. Cookies we collect are designed to self-delete once you close your web browser. You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you cannot create an account or make purchases.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes                mobile opt-in data.

Melanated Memorials Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’         to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to       join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at                                  Melanatedmemorials@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication           needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

For questions about this messaging program, contact us at info@melanatedmemorials.com or 708-365-4136. We do not sell, transfer, or disclose consumer personal data or SMS opt-in data to external organizations except as strictly necessary to provide requested services, and we maintain administrative, technical, and organizational safeguards to prevent unauthorized access, use, or sharing of user data. To opt out at any time, reply STOP to 708-365-4136.

 

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete the order.  We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive.  Addresses are usually not used for any other purpose than to complete your order in a professional manner. We use telephone numbers left for us in emails and voicemail messages only to respond to the messages. Such numbers are not used for any other purpose than to complete the order.  We commonly use customer emails to confirm orders and renderings.  If the customer has given us written permission, we may occasionally re-print comments. We reserve the right to edit those comments for grammar and clarity, and identify the customer by first initial, last name, city and state. We reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event. 

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Warranty • Refunds • Cancellations NO refunds will be provided for the merchandise produced and/or delivered.  Our merchandise is warranted to be free from defects in materials or workmanship. Our pictures on our Vibrant Memorials do not fade or peel and can endure extreme weather conditions. We offer an unconditional lifetime guarantee on the Vibrant Memorial tiles. However, we cannot be held responsible for the granite bases as they are not manufactured by our company, nor can we be held liable for any damage caused to them by cemetery equipment or negligence. All canceled ordered will incur a 20% penalty to cover administrative costs.

We use return email addresses to answer the email we receive.  Addresses are usually not used for any other purpose than to complete your order in a professional manner. We use telephone numbers left for us in emails and voicemail messages only to respond to the messages. Such numbers are not used for any other purpose than to complete the order.  We commonly use customer emails to confirm orders and renderings.  If the customer has given us written permission, we may occasionally re-print comments. We reserve the right to edit those comments for grammar and clarity, and identify the customer by first initial, last name, city and state. We reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Warranty • Refunds • Cancellations

NO refunds will be provided for the merchandise produced and/or delivered.  Our merchandise is warranted to be free from defects in materials or workmanship. Our pictures on our Vibrant Memorials do not fade or peel and can endure extreme weather conditions. We offer an unconditional lifetime guarantee on the Vibrant Memorial tiles. However, we cannot be held responsible for the granite bases as they are not manufactured by our company, nor can we be held liable for any damage caused to them by cemetery equipment or negligence. All canceled ordered will incur a 20% penalty to cover administrative costs. 

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